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Knowledgebase

Incorrect Disk Space Information In cPanel

cPanel monitors disk space usage for your entire account. This includes email accounts, databases and other applications. Disk space usage figures are cached and not live readings. The cache is refresh once every 4 hours.

For example, if you delete emails from the trash and can see the folder is empty, then even though the emails are gone and no longer using space, cPanel won't show this change until the cache is updated.

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